Mental Health Resources
British Columbia, Canada
Crisis Resources:
988 Crisis Line 24/7 call or text.
Fraser Health Crisis line: 604.951.8855
Indigenous Crisis Line: 1-800-KUU-US17 (1-800-588-8717)
Kids Help Phone: English or French 24/7 by calling 1-800-668-6868
In the event of an emergency, call 911 or go to your nearest emergency room.
Mental Health and Substance Use Urgent Care Response Centre
Hours of operation
8:30 a.m. to 8:30 p.m. (seven days a week, including statutory holidays).
Available to Adults ages 19+ who do not require hospital, but need urgent support.
No referral is required, Walk-ins Welcome!
Royal Columbian Hospital
330 East Columbia Street, New Westminster, BC
Surrey Memorial Hospital
13750 96th Avenue, Surrey, BC
Family Smart
(For parents of children with mental health)
Parent support groups.
SMART Recovery
Behavior based support groups for substance use and addictive behaviors. A common alternative to 12 step based programs.
No Cost, Virtual & In person options
Burnaby Family Life
Counselling for adults and children who have experienced trauma due to abuse or violence. Women age 19+ living in Burnaby, some New Westminster residents may be eligible.
Burnaby Substance Use Services
Individual Counselling for those seeking support with problematic substance use. Available to Burnaby residents ages 19+
QMUNITY (Adults & Youth)
Support groups
Child and Youth Mental Health Resources
START Team
(Short Term Assessment Response Treatment) Team
Urgent Mental Health & Substance use support for ages 6 to 18 years, across the Fraser Valley/Health Region.
Self referral, parents, family, physicians etc.
Locations: Port Moody, Abbotsford and Surrey
Contact: 1-844-START11 (1-844-782-7811).
Child & Youth Mental Health (CYMH)
Free & Confidential Services across British Columbia.
Community services for youth across British Columbia. Mental Health assessments, counselling, group supports,
Fraserside’s PEACE Program
For Children who have witnessed abuse of their parents or their caregivers.
No cost individual counselling for children and youth, ages 4 to 18, New Westminster residents.
Location: 2nd Floor - 519 Seventh Street, New Westminster, BC V3M 6A7
Hours: Monday through Friday, 9:00 am to 5:00 pm (except statutory holidays)
Phone: 604-522-3722, Ext. 118